Requests on hold report...
Hi,
Is there a way of creating a report that tells you how many calls Technicians have on hold up to date when the report is run with the usual data ie.. tech name, requester name, request id
Thanks
Martin
Is there a way of creating a report that tells you how many calls Technicians have on hold up to date when the report is run with the usual data ie.. tech name, requester name, request id
Thanks
Martin
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