Requests Home Page - Display Multiple Queues
Like to ask for a feature (if not already available).
On the Requests home page where requests are shown depending on which filter is applied, we would like the ability to display 2 queues.
In our case, first queue would show all requests assigned to the ServiceDesk.
Second queue would display all unassigned requests.
The ServiceDesk (ours) is responsible for monitoring both queues and it would be a nice feature to display these 2 queues at the same time.