requests filter
is there anyway to change the default option for the requests filter on the requests page.
I've added a new status for new calls, which is 'new', that uses a rule to set all new calls as 'new' before being set to 'open'.
Is there way to add this status as an option to the request view filter?
If this isnt yet possible, is there any way to change the current default filter from 'open' to 'all'?
I've added a new status for new calls, which is 'new', that uses a rule to set all new calls as 'new' before being set to 'open'.
Is there way to add this status as an option to the request view filter?
If this isnt yet possible, is there any way to change the current default filter from 'open' to 'all'?
Topic Participants
AndrewKopera
ankit
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