Good day,

I might be missing the option or it doesn't exist. Is it possible to create a Request Forward Template or some kind of trigger, rule or script when a request, conversation is forwarded it inserts the Signature as configured in the Service Desk Technician Profile above the message being forwarded. Similar to Reply. Currently it ads the Signature at the bottom of the message being forwarded.

If this is not possible at all please consider this as, a future feature request.

Thank you
Regards