Requestors as Technicians
I am running SD+ (Build 6002)
After doing an AD import, I am not able to promote a requestor to be a technician, after clicking on the link for a specific user, it brings me back to the list of requestors.
All I want to do is once I have imported the users, all users will be listed under Requesters page. Click the user who is a technician and choose Change <username> as Technician option. This will move the user to Technicians list.
Any help would be useful, I do not want to go back to version 5.5.
Cheers, Farid.
After doing an AD import, I am not able to promote a requestor to be a technician, after clicking on the link for a specific user, it brings me back to the list of requestors.
All I want to do is once I have imported the users, all users will be listed under Requesters page. Click the user who is a technician and choose Change <username> as Technician option. This will move the user to Technicians list.
Any help would be useful, I do not want to go back to version 5.5.
Cheers, Farid.