Requestor gives approval if the given solution is acceptable
After the technician solves a problem, the requestor will check if the solution is OK. If his problem is solved know, the requestor will need to close the request.
Is this possible in the current 6 version?
Or can only the technician close a request.
If so, is there a workaround known.
Is this possible in the current 6 version?
Or can only the technician close a request.
If so, is there a workaround known.