Dear support,
it was brought to my attention today that the URL being generated when a Technician is assigned is not 100%. It has a Semicolon in the url which causes the link to break. I have changed the Technician & Requester's names. The Semicolon is after woID.
Example
Please be advised that request ID ##11395## has been assigned to Technician1 with the following details:
Requested by: Requester1
Created by: Creater1
Due by date: Jul 24, 2017 01:15 PM
*************************************************************************************************************
Who is Getting Affected:
Impact: Low (Affects User)
Urgency: Low
Priority: 4. Low
Category : 01.Software
Sub Category:
Item:
Click for details : http://ip:8080/WorkOrder.do?woMode=viewWO&woID;=11392
We are on Build 9308 using MSSQL
Regards