$RequestLink in notification template replacement
$RequestLink in notification template replacement
Can the $RequestLink be replaced with a hyperlink showing the request number rather than a full URL?
Currently, we get this
https:// Domain/app/itservicedesk/ui/requests/161616000014997132/details
It looks horrible and is not easily identifiable as to where it takes you.
It would look a lot cleaner if we could get it to display as
Request# 7132