In the notification rules, my request links to the correct address that is used to get to the portal. In the actual email that is received, it is incorrect and no longer works. This was thoroughly tested prior to launch and every notification email link worked fine we have not installed any updates or made any changes.

SCP 11016

Addresses changed for security.

Notification $RequestLink shows "https://example-supportcenterplus.domain.com/$RequestLink" .

However, the URL that is received in the email inbox shows "https://example-supportcenterplus:443/WorkOrder.do?woMode=viewWO&woID=32&PORTALID=1" and this one does not work, it throws up an error about the certificate not being able to be verified due to missing ".domain.com".