Requesters to send reminders on their requests
Dear all,
How can a requester send a reminder through the system to the technician(s) that they have either waited too long for their requests to be acted on? Or to supply more information without necessarily editing their initial request?
Thanks for your insight.
Regards,
Davis M Onsakia
How can a requester send a reminder through the system to the technician(s) that they have either waited too long for their requests to be acted on? Or to supply more information without necessarily editing their initial request?
Thanks for your insight.
Regards,
Davis M Onsakia