Requesters being created through Incidents
If I enter "Godzilla" as a requester, I get a pop up saying
Requester Name does not exist. Do you wish to add new requester as part of submitting a new request?
If you hit, "yes", a new requester is created with no details or stats but shows that ticket. So that user will probably never see that ticket again. I have dynamic user creation set to NO. How can I stop this? I don't even want that option, just the error that says "invalid user" and a non-submission of the ticket.
Is this a Bug? using version 9334.
Thanks
Requester Name does not exist. Do you wish to add new requester as part of submitting a new request?
If you hit, "yes", a new requester is created with no details or stats but shows that ticket. So that user will probably never see that ticket again. I have dynamic user creation set to NO. How can I stop this? I don't even want that option, just the error that says "invalid user" and a non-submission of the ticket.
Is this a Bug? using version 9334.
Thanks