Requester view of Dept's tickets overwritten

Requester view of Dept's tickets overwritten

We are using build 7011. I have checked the box on the requester detail to indicate "User can view all requests for their Dept."

This works correctly until an AD import is performed. The value is then overwritten and the check box cleared.

Has anyone else encountered this issue, or has this been addressed in a subsequent hotfix?



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