I've noticed that the Site filed cannot be removed from the Incident Template, and I have no issues with this.
So I'm wondering, why not just make it a permanent part of the Requester form on the template? I've tried moving it there into that open space, but it would appear that it won't allow us to do that.
Unless there is a way to edit the Requester portion and I'm just not aware :)
Thank you,
Josh