Requester Sees "Not-Auth" for Certain Requests
Hello, we have a requester who cannot see the Assigned To or Status of certain requests. Instead of the name of the technician or status, it just says "Not-Auth". The requester is an authorized requester and should have the permissions to see this information.
Any idea what could be causing this? Let me know if you need more information.
Thank you!
Any idea what could be causing this? Let me know if you need more information.
Thank you!