Requester reply notification
We notice that when a technician is logged in they do not get email notification of reply, instead they get a small pop up within Service Desk notifying them of the reply.
Is there any way we can set it where it sends the tech an email notification of replies whether they're logged in or not?
Is there any way we can set it where it sends the tech an email notification of replies whether they're logged in or not?
Topic Participants
Lee
Ajay kumar K
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