Requester not allow to view other's requester ticket
Hi all,
I want to ask if service desk plus do not support requester viewing other requests from other? Like a ticket created by Peter. While John (another requester) can not view the ticket between Peter and the technican?
Any idea?
Regards,
Dennis
I want to ask if service desk plus do not support requester viewing other requests from other? Like a ticket created by Peter. While John (another requester) can not view the ticket between Peter and the technican?
Any idea?
Regards,
Dennis