Requester is unable to view Request - Additional Filelds after submitting the request.
Requester is unable to view Request - Additional Filelds after submitting the request.
Hi,
I was checking the demo software of SD Plus on
http://itildemo.servicedeskplus.com/AdminHome.do
& tried adding some additional Fields for requests.
After adding the fields, I logged in as requestor & could view the additional fileds in the request. But after I submitted the request, the values of additional fileds was shown as Unassigned.
Is that I am missing on something.
Regards
MG