Requester is registered twice
Is it bug or feature ?
Step 1: New employee writes his first email to SD and registered there
Step2: He logs in to SD web interface by his domain credentials and doesn't see his request because SD registered him second time as another user - and I can see his account doubled in SD requesters.
Is it possible to avoid this situation or merge this doubled accounts as workaround ?
PS
It doesn't matter is requesters email set in AD or not...
Step 1: New employee writes his first email to SD and registered there
Step2: He logs in to SD web interface by his domain credentials and doesn't see his request because SD registered him second time as another user - and I can see his account doubled in SD requesters.
Is it possible to avoid this situation or merge this doubled accounts as workaround ?
PS
It doesn't matter is requesters email set in AD or not...