Requester information suggestion
Hello!
We have SDP Ent 9018 installed, and now for some reasons I installed separate free Standart version build 9041. Imported users from Active Directory and tried to create some incidents.
In our primary SDP, when entering part of user information (last name for example) in "Name" field (Requester details block), SDP will suggest some requesters matching this pattern, and by clicking on them we can automatically fill all other field. But it looks like this feature doesn't work in Standart SDP. Is it really so, or something going wrong? Thanks.
We have SDP Ent 9018 installed, and now for some reasons I installed separate free Standart version build 9041. Imported users from Active Directory and tried to create some incidents.
In our primary SDP, when entering part of user information (last name for example) in "Name" field (Requester details block), SDP will suggest some requesters matching this pattern, and by clicking on them we can automatically fill all other field. But it looks like this feature doesn't work in Standart SDP. Is it really so, or something going wrong? Thanks.