Requester Details - When will we be able to modify

Requester Details - When will we be able to modify

Hi,

I am Trialing Service Desk Plus MSP version and one of the biggest pain points is not being able to modify or customise the requester details in an incident.

Can you provide a definitive answer if this will be fixed or if there no plans to change it.
If it is being looked into, can we have a estimation on when requester detail modification will be available.

Thanks

Tim.









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