Requester Can't Close Requests
We have the system set to send an email to requesters to allow them to confirm request closes.
The Requester gets an email that asks them to close, but when they enter a comment and hit "close request" the form seems to just reload and nothing is closed or updated in SD.
The Requester gets an email that asks them to close, but when they enter a comment and hit "close request" the form seems to just reload and nothing is closed or updated in SD.
Topic Participants
Bill Whyte
ServiceDesk Plus
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