Requester bug reported long ago... Still no fix?

Several months ago I reported a bug with AD Synchronization that (to the best of my knowledge) has yet to be addressed by the SD+ development team. The bug is such that... when I upgrade a requester from Requester allowed to view: Show only their own requests to Requester allowed to view: Show all their Department requests, the setting is reverted back to the default ( Show only their own requests) every night when SD+ synchronizes with AD.

This was acknowledged by Andrew and assigned Issue ID: SD-14397...

From: ServiceDeskPlusSupport [mailto:support@servicedeskplus.com]
Sent: Tuesday, February 10, 2009 10:19 AM
To: <me>
Cc: support@servicedeskplus.com
Subject: Re: [Request ID :##6140168##] : Service Desk Plus Bug Fix Request

Hi Marc,

The program error reported below has been escalated to our development team. On detailed analysis, we could find this issue to be recreated in our test bed. Such issues have been assigned an Issue ID : SD-14397. This issue will be addressed in one of our future hotfix.

Please note that the issue id is SD-14397 and the ticket id is "6140168" as in the subject line. In case, you wish to call us back on this issue, use the ticket id and not the Issue ID.

Thank you

Regards
Andrew

Several weeks later I was told by Andrew that it had been fixed in 7506...

From: ServiceDeskPlusSupport [mailto:support@servicedeskplus.com]
Sent: Wednesday, March 25, 2009 8:56 PM
To: <me>
Cc: support@servicedeskplus.com
Subject: Re: [Request ID :##6140168##] : Service Desk Plus Bug Fix Request

Hi Marc,

The program error reported below has been addressed in the version 7506. We request you to upgrade to the version 7506 to get this issue fixed. Please follow the steps given below to upgrade to the latest version...

Unfortunately upgrading to 7506 did not correct the issue, and I was told to test again...

From: ServiceDeskPlusSupport [mailto:support@servicedeskplus.com]
Sent: Friday, March 27, 2009 6:09 PM
To: <me>
Cc: support@servicedeskplus.com
Subject: Re: [Request ID :##6140168##] : Service Desk Plus Bug Fix Request

Hi Marc,

We apologize for the inconvenience caused. We were not able to recreate the same scenario in our end if a few installations in the version 7506. We will forward this to our development team and let you know when we have a fix for the same. We request you to test the issue once again and let us know if the issue persists. Thank you for your understanding.

Regards,
Andrew

I tested again (same result), and was told the development team was being notified...

From: ServiceDeskPlusSupport [mailto:support@servicedeskplus.com]
Sent: Wednesday, April 01, 2009 4:20 PM
To: <me>

Cc: support@servicedeskplus.com

Subject: Re: [Request ID :##6140168##] : Service Desk Plus Bug Fix Request

Hi Marc,

We apologize for the inconvenience caused. We have forwarded the issue to our development team and we will keep you posted on any developments on the same.

Regards,
Andrew

Are there any new updates from the development team on this issue?

Thanks-
Marc