Requester's Department and Company columns in the Requests View
For example: The customer has a big extension of local area. So, when a technician is allocated for any place in this area of the customer, other technician checks if there is any other request in that area. If exist, this request is assigned to this technician and he did not waste time returning to his department and then need back to the same place.
The number of requests is too high and the technicians would not be able to open request by request to find another request made by the same department (place).
To help this action, it would help a lot if exist a Requester's Department and Company columns in the Requests View.
See example in:
http://forums.adventnet.com/download.php?id=12561&sid=493e27577176e06ad2f9fa180e992888
The number of requests is too high and the technicians would not be able to open request by request to find another request made by the same department (place).
To help this action, it would help a lot if exist a Requester's Department and Company columns in the Requests View.
See example in:
http://forums.adventnet.com/download.php?id=12561&sid=493e27577176e06ad2f9fa180e992888