Hi Guys,
When creating a business rule that to move a request to a category and subcategory, the subcategory is difficult to determine (if there are multiple) when we don't know the category it belongs to - See screenshot below.
Can you please update the dropdown for subcategory to show the category first (e.g. Recruitment >> Processing Action).
I believe this is already available in other areas of the system?
Thanks
Jami