Request Update: Add Category >> Subcategory to business rules

Request Update: Add Category >> Subcategory to business rules

Hi Guys,

When creating a business rule that to move a request to a category and subcategory, the subcategory is difficult to determine (if there are multiple) when we don't know the category it belongs to - See screenshot below.

Can you please update the dropdown for subcategory to show the category first (e.g. Recruitment >> Processing Action).

I believe this is already available in other areas of the system?

Thanks
Jami


                New to ADSelfService Plus?