Request Type not showing in Requestor or Technician views
Hi,
In SD+ 7.0 Professional trial version, although the Request Type (Incident, Request for Information, Service Request) can be set in the Request Form Customiser, it doesn't show up on the request form views for selection at all.
This will be important as it may determine who deals with the request and for if we look at upgrading to the Enterprise version at a later stage.
Cheers,
Wayde
In SD+ 7.0 Professional trial version, although the Request Type (Incident, Request for Information, Service Request) can be set in the Request Form Customiser, it doesn't show up on the request form views for selection at all.
This will be important as it may determine who deals with the request and for if we look at upgrading to the Enterprise version at a later stage.
Cheers,
Wayde