Request type not available in a time report
Why is the 'request type' field not available when using a report that is interested in timespent?
I want to be able to find the amount of time my technicians are allocating to incidents, services and other 'request type' functions.
If I choose a timespent type report I lose the 'request type' field???
I want to be able to find the amount of time my technicians are allocating to incidents, services and other 'request type' functions.
If I choose a timespent type report I lose the 'request type' field???
Topic Participants
alistairhill
ServiceDesk Plus
Umasankar
haydenprimaryit
Tim Wells