Request Timespent reports
We peridodically use this report to look at time spent against incidents.
My question is, is there any way of extending this report so it also picks up executed time not only against incidents(request ID), but also that logged against changes (change ID) we have raised in any given time period.
My question is, is there any way of extending this report so it also picks up executed time not only against incidents(request ID), but also that logged against changes (change ID) we have raised in any given time period.