Hi

     Im attempting to create a few basic template calls so the technicans can raise a number of basic one click calls, password resets etc. However i am unable to complete creating the templates as the connected Sub Categories / Items are not being displayed ie 'User Administration -> Passwords -> AD', i can select User Administration, but the following 2 do not offer any options.

 

     Installed the latest patch today hoping for the issue to be resolved, no change. Tried in both IE8 and Chrome.

 

     - Ben