Request Templates
1. Please add the ability to APPLY a request template to a service request... There are many times when a user will submit a service request for where we have created a request template to use; however, the user used the general request instead. It would be great if there was an ability to apply a request template to an already generated service request.
2. Please add the ability to APPLY a request template to a service request via a business rule.
3. Please add the ability to add task templates to a request template
2. Please add the ability to APPLY a request template to a service request via a business rule.
3. Please add the ability to add task templates to a request template