We are on version 9.1 and just tried to create a request template in the service catalog with tasks in the workflow.

The tasks are setup so that task 2 does not open until task 1 is closed/completed.  I have the "trigger" set, and map dependency looks correct with the parent/child task.  However, when I created a test request, all 36 kick out at the same time and assigned to the proper groups.  So someone could close task 8 before task 1 is completed.

I have read through the forums and the admin guide and do not see what I am missing to make the tasks not open until the parent task is completed.

Any suggestions?