Request template with approval workflow giving sporadic issues

Request template with approval workflow giving sporadic issues

On version 9307, MSSQL

Recently templates that have a workflow using $REPORTING_TO$ have begun to act up.

Users will fill out the template, hit the submit, but instead of submitting the form, SDP will bring up the default template instead. Users are then entering data again and using that form to submit a request which does NOT have approval process.

I CAN'T replicate it on demand via a test user. It seems to work correctly for me. Both of the users who have had this DO have managers in their account listed properly.

Has anyone else run across this?

Thanks

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