Request Support **RESOLUTION** for Upgrading and Migrating
Having trouble getting this issue sorted.
My live server is running 5014. We want to upgrade to the latest and change to MS SQL.
So, firstly on a testing server we want to upgrade to the latest version on servicedesk and change over to a SQL backend.
I have a backup data file from 5014 from the live server, have then loaded 5014 on the test server, then upgraded to 6000,6000 on the test server.
Ran the server, shutdown, have changed to MS SQL now cannot restore any data into it. Have run restore data.bat it runs and disappears off the screen.
When I run servicedesk nothing is in it. It is like a fresh install.
My live server is running 5014. We want to upgrade to the latest and change to MS SQL.
So, firstly on a testing server we want to upgrade to the latest version on servicedesk and change over to a SQL backend.
I have a backup data file from 5014 from the live server, have then loaded 5014 on the test server, then upgraded to 6000,6000 on the test server.
Ran the server, shutdown, have changed to MS SQL now cannot restore any data into it. Have run restore data.bat it runs and disappears off the screen.
When I run servicedesk nothing is in it. It is like a fresh install.