Since updating to 9.1 Build 9107, ServiceDesk is not sending an email to the requester as configured when resolving a request. The resolution itself is also not added to the conversation list as it did in the past - even with the "All Conversations" option selected; however, the resolution is saved to the request under the "Resolution" tab as expected.

I've tried unchecking/re-checking the notification options and restarting the server as that was mentioned in a post with a similar issue. Unfortunately, that did not work.

Email notifications for created requests and replies to the user through the request are working as expected.

Any ideas?