Request Question Data in API for opening a child ticket
Hello, I'm new to working with the API so this may be a basic question. So I have been working on a Request custom function that will open a child request based on when a parent request is closed. I have been able to make this work but what I would like to also do is pull some information from the Parent request question fields to add to the subject of the child request. Specifically we have a server name field that I would like use to help better describe the child request.
When I view the Parent request via the API and look for my field this what I see:
"value": "Test Server"
Can I get that value into a parameter in a custom function to use when creating the child request? Something like ServerName = "value" and I could use that in a subject and/or description.