Hi ALL.
I setup new cloud instance i have some UI confuse ((
I create some SR template.
In Technician View page I added and sorting all my (as technician) must have fields. (1st screen)
In Requester View page I added and sorting all must have fields (for user). (2d screen)
After creating a test request (via my template), I see randomly scattered fields that are in different sections of request page (from requester side)
How can I group related fields into separate sections on this page?
1) DEPARTMENT (1) move to section Requester Details (2)
2) SLA (3) move to section with date/time info (4)
3) Points 5-8 move to section Request Details (9) or other new section
4) all additional fields group in standalone section