Hi,

I tried to find similar link to my problem but wasn't that lucky :)

Is there a way I can customize request link inside of the request? For instance, when request is created and technician recives email, there is a request link at bottom, but instead of giving the link I created, it gives link of the server name where software is installed, link http://server/workroder... instead of http://helpdesk/workorder... I don't want technicians or requester to recive emails and to know on which server is application hosted.

Can anyone please help?

Kind regards,

Nikola