Request Life Cycle and Approval
New status "Awaiting approval" is created. Approval Settings changed for this.
Any status in template must have incoming transition.
But is no way to send for approval by transition.
I see only one way send to this status: menu Actions -> Submit for approval
But in this way transition to status "Awaiting approval" is not fully functional and must be hided from technician and requester.
How use RLC for Approval?
Any status in template must have incoming transition.
But is no way to send for approval by transition.
I see only one way send to this status: menu Actions -> Submit for approval
But in this way transition to status "Awaiting approval" is not fully functional and must be hided from technician and requester.
How use RLC for Approval?
Topic Participants
Evgeniy
Gokul Kumaresan
RCPSC
Jon williams
Lisa Neilson