Request it does not fall under your permitted scope. so you are not authorized to update the same
Requester 1 CC Requester 2 on the ticket but Requester 2 is not able to view the ticket details: she received : Request it does not fall under your permitted scope. so you are not authorized to update the same
Is there a way that Requester 2 view the ticket details via portal?
Topic Participants
Tasha
Sriram K.S
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