Request issue
Hello guys,
I am new in using SDP.
Where the person who was been notified by the requester, can't see the request when is closed/resolved by the requester!
So,my question is "How can the person notified can view the request which was closed or resolved?"
In this case, let's suppose that the person notified is the line manager of the requester.
Kindly assist,
Brian B.
I am new in using SDP.
Where the person who was been notified by the requester, can't see the request when is closed/resolved by the requester!
So,my question is "How can the person notified can view the request which was closed or resolved?"
In this case, let's suppose that the person notified is the line manager of the requester.
Kindly assist,
Brian B.