Hi all,

I'am trying Support Center. I have following suggestion about Request ID.

I saw through your forum that is not really comfortable / easy  to change the request ID (workoerdid).

Why the feature is not really into the interface?

It would be very nice to have possibility to change the Request ID at any time.

For year 2008, Il would like a request ID like 200800001

and for year 2009 I would like request ID like 200900001

In this situation for example is very easy to identify by a number, the year of the request.

Do you thnik that this feature could be integrated into next version.

Regards