Request forwarding
Dears,
How to add a variable of the forwarding person who forwards a ticket. I want the receiver to know that who forwarded the ticket. I only have the technician variable to choose. Servicedesk Version 9308. I tried using the $LoggedInUserLoginName variable in the forwarding template, but not working.
Best regards
Murali
@Name = Muralee D.@
@Mobile Number = 0506424099@
@Database Name = Microsoft SQL Server@
@Database Version = 12.00.5000@
@Current Build = 9308@
@32 / 64 bit installation = 64@
@Logged in users = 130@
@Zone = Asia/Muscat@
@Mobile Number = 0506424099@
@Database Name = Microsoft SQL Server@
@Database Version = 12.00.5000@
@Current Build = 9308@
@32 / 64 bit installation = 64@
@Logged in users = 130@
@Zone = Asia/Muscat@