Request Form Customizer?
Am I missing something in that the Request Form Customizer doesn't actually allow for much customization? Take, for example...
Product. I don't want to utilize any "Product" information in my requests. I've deleted all product types, I've deleted all products.
However, when I use the Request Form Customizer, I cannot NOT list the Product drop-down in my request templates. The only customizable options are:
- Mandatory Field
- Contact can Set
- Contact can View
How about, "Do not display" or "Hide"? I'm speaking specifically about the SupportRep views. If a "SupportRep can View" and "SupportRep can Set" were added, allowing only administrators to see this information, that would accomplish the same task. I'd still want the ability to remove/hide it from "everyone", including administrators, if it's not going to be used at all.
However, when I use the Request Form Customizer, I cannot NOT list the Product drop-down in my request templates. The only customizable options are:
- Mandatory Field
- Contact can Set
- Contact can View
How about, "Do not display" or "Hide"? I'm speaking specifically about the SupportRep views. If a "SupportRep can View" and "SupportRep can Set" were added, allowing only administrators to see this information, that would accomplish the same task. I'd still want the ability to remove/hide it from "everyone", including administrators, if it's not going to be used at all.