Hello all-
I was a bit surprised to find (or rather, not find) that a very typical report I see in most inventory/helpdesk apps is not a canned report in Service Desk.
What I want to be able to do is for it show me a list of filtered apps- and what Workstations they are on.
For instance- I need a report that tells me all the PC's that have Adobe Reader and Adobe Acrobat- and show me the version they are.
I started to edit a query, but just couldn't get it to come up right, so I got close and exported to Excel and did the rest there.
Has anyone already come up with the query for this?