Request for report for Time spent (worklogs)
Hi all,
We have recently updated to version
11.1 Build 11140 , this has broken one of our summary reports for that weeks worklogs, could someone take a look/ provide a updated report?
SELECT rctd.FIRST_NAME "Time Spent Technician" ,cast((sum(ct.TIMESPENT)/1000 * interval '1 second') as varchar) "Total Time Spent" FROM ChargesTable ctLEFT JOIN WorkOrderToCharge wotoc ON ct.CHARGEID=wotoc.CHARGEIDLEFT JOIN WorkOrder wo ON wotoc.WORKORDERID=wo.WORKORDERIDLEFT JOIN TaskToCharge tkc ON ct.CHARGEID=tkc.CHARGEIDLEFT JOIN TaskDetails tk ON tkc.TASKID=tk.TASKIDLEFT JOIN WorkorderToTaskDetails wtk ON tk.TASKID=wtk.TASKIDLEFT JOIN Workorder wo2 ON wtk.WORKORDERID=wo2.WORKORDERIDLEFT JOIN SDUser rcti ON ct.TECHNICIANID=rcti.USERID LEFT JOIN AaaUser rctd ON rcti.USERID=rctd.USER_IDWHERE (wtk.WORKORDERID IS NOT NULL OR wo.workorderid IS NOT NULL) AND extract(epoch from(now()::TIMESTAMP - to_timestamp(ct.createdtime/1000)::TIMESTAMP))/3600/24 < 7 group by rctd.FIRST_NAME
MAny thanks,
Andrew
New to ADSelfService Plus?