Hi guys,
we would like to get a report holding the below:
Request ID
Request Mode
Request Type
Group
Created By
Technician
Category
Subcategory
Created Time
First assignment to group
First assignment to technician
Completed Time
Requester
Department
Priority
DueBy Time
Request Status
Item
Site
we have been trying with bits and pieces we found on the forum, but haven't managed to get it to work.
it actually crashed our instance :-)
we are on PGSQL