Dear Support Team,

I hope you are doing well.

We would like to request access to the following statistics via the ServiceDesk Plus API as a single consolidated report (one unified dataset per day per technician). Please provide the data in a structured format (preferably JSON):

• Daily Total Requests by Technician
• Daily Open Requests by Technician
• Daily Closed Requests by Technician
• Daily Technician FCR (First Call Resolution) Requests
• Daily Total Tasks (Technician)
• Daily Open Tasks (Technician)
• Daily Closed Tasks
• Daily Number of Solutions created by Technician
• Daily Number of Changes created by Technician
• Daily Number of Issues reported by Technician
• Daily Number of SLA Breached Requests (Technician)

All the above metrics should be delivered within a single unified report response, rather than separate API calls or fragmented endpoints.

Thank you for your support.

Best regards,