Currently, we have the ability to view a Support Group's pending requests by selecting from the drop-down list. However, we have Team Lead's and Analyst who track and report on closed or completed work. If a request is closed by any other technician, they won't see the request and either have to search for it or view a separate request view. 

Proposed idea is to include a button to select between pending and completed requests while under the Request view for a particular group. 

Bonus points if we can a similar filter by Technician. Creating custom views for a 100+ techs is not productive, especially if we want to quickly sort between pending and completed requests.