Request creation through email not working
Hello,
I tried to enable "Request creation through email" but it's not working.
First I checked the box for "Disable new request creation through email" and specified the allowed emails and domains. I saved, stopped and restarted the email fetching. It didn't works.
Second step: I unchecked the box. Same result.
In both cases, the error is: "Configuration is set as NOT to receive email from new email addresses. Hence going to drop this email..."
I checked if the above modification are made in "IncomingMailServer" table and everything seems to be ok there.
Any thoughts?
Thank you.
I tried to enable "Request creation through email" but it's not working.
First I checked the box for "Disable new request creation through email" and specified the allowed emails and domains. I saved, stopped and restarted the email fetching. It didn't works.
Second step: I unchecked the box. Same result.
In both cases, the error is: "Configuration is set as NOT to receive email from new email addresses. Hence going to drop this email..."
I checked if the above modification are made in "IncomingMailServer" table and everything seems to be ok there.
Any thoughts?
Thank you.