Request created through Quick Create - New Request
Request created through Quick Create - New Request does not have category and no technician is assigned.
I have assigned technician to each category. When category is not assigned or selected then request is left unassigned. Can we set default technician for request created without category.
I have assigned technician to each category. When category is not assigned or selected then request is left unassigned. Can we set default technician for request created without category.
Topic Participants
Farhana Ayub
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