Request Colour Code in 7.5
Hi
I am one of the original requesters of this feature and it is nice to see that it is coming in to the next release.
I am not sure you fully understood the request though.
In my opinion it would be better to have the request change colour to indicate that it is getting nearer the due by (SLA) date
Green - OK
Yellow - Due by date near.
Orange - Due today
Red - Overdue
You could even base this on a percentage of hours remaining against SLA
The use of colour to indicate what the priority level is is not that useful.
Can this be addressed before the final version is released?
Regards
Mike
I am one of the original requesters of this feature and it is nice to see that it is coming in to the next release.
I am not sure you fully understood the request though.
In my opinion it would be better to have the request change colour to indicate that it is getting nearer the due by (SLA) date
Green - OK
Yellow - Due by date near.
Orange - Due today
Red - Overdue
You could even base this on a percentage of hours remaining against SLA
The use of colour to indicate what the priority level is is not that useful.
Can this be addressed before the final version is released?
Regards
Mike